Storage Junction FAQs

Storage Junction is located at 1032 Williams Road in Genoa City, Wisconsin 53128 — right at the Wisconsin/Illinois state line, just east of Route 12. You'll find us up the street from the Genoa City Travel Center (Mobil station) and Herner's Hideaway, directly across from Rock Solid. We're ideally positioned between Lake Geneva, Twin Lakes, McHenry, and Delavan, making us one of the most conveniently accessed storage facilities in Walworth County.

Our location in Genoa City makes us a convenient choice for residents and businesses in Genoa City, Twin Lakes, Powers Lake, Lake Geneva, Delavan, Elkhorn, Burlington, and the Illinois communities of Richmond, Spring Grove, and McHenry. Our location just off Route 12 makes us easy to reach from both sides of the state line with no tolls. With Lake Geneva, Chain O' Lakes, Powers Lake, and Twin Lakes all within a short drive, Storage Junction is ideally positioned for out-of-area owners who want their boat, RV, or trailer stored close to where the adventure begins — not in their driveway 40 miles away.

Storage Junction offers 24/7 gated access, 365 days a year — including holidays. There are no restricted hours, so you can access your belongings at any time of day or night. Our coded gate entry ensures only current customers can enter the facility.

Our office is open for calls and inquiries from 8:00AM to 10:00PM, every day. Our friendly team is always happy to provide assistance! If you prefer, you can also text us at (855) 229-7142 If you don't get an immediate answer, voicemail is continuously monitored.

Yes. Our climate-controlled units are maintained year-round. In summer, units are air-conditioned and humidity-controlled to protect sensitive belongings from heat and moisture. In winter, units are heated to approximately 60°F to prevent freezing and condensation damage. Climate-controlled storage is ideal for wooden furniture, electronics, musical instruments, wine, artwork, clothing, business documents, and other items that can be damaged by extreme temperatures.

Yes. Security is one of our top priorities. The facility features electronic gated entry with personalized access codes for every tenant, 24/7 video surveillance cameras monitoring the entire property, well-lit drive aisles and hallways, and a perimeter fence. Every entry and exit is logged automatically. We designed the facility from the ground up with safety in mind, and our cameras record continuously so we have a complete record of all activity.

Larger storage units at Storage Junction — particularly the RV and boat storage units — include interior lighting, which is especially helpful when maneuvering large vehicles inside. All driveways and hallways throughout the facility are also well-lit. Several units also include optional electrical outlets, making it easy to plug in battery tenders or chargers for your stored vehicle.

Yes, Storage Junction periodically offers move-in specials and promotions. The best way to see current offers is to check on our website or call us at (855) 229-7142.

The storage agreement is month to month with no long term contract required!

Absolutely. Storage Junction is designed with wide concrete drive aisles and large overhead doors, allowing for easy maneuvering of RVs, boats, and commercial vehicles.

No. Storage Junction does not charge administrative fees, setup fees, or security deposits. The price you see when you reserve your unit online is the price you pay. Most units are also tax-free. We believe in transparent, straightforward pricing — no surprises on your first bill.

Storage Junction offers four main storage categories: (1) Standard drive-up units for everyday household and business storage, (2) Climate-controlled units that are heated in winter and air-conditioned in summer, ideal for furniture, electronics, documents, and temperature-sensitive items, (3) Indoor RV, boat, and motorhome storage with overhead doors up to 14 feet tall, (4) Enclosed car storage for everyday vehicles, collector cars, and seasonal vehicles and (5) outside storage for boats & RVs, passenger vehicles, and trailers.

Choosing the right size depends on what you're storing. As a general guide: a 5x10 unit fits the contents of a small bedroom or closet; a 10x10 holds a one-bedroom apartment worth of furniture; a 10x20 can handle a two- to three-bedroom home; and our larger units accommodate commercial equipment, vehicles, and oversized items. If you're unsure, our team is happy to help you choose — just call or text (855) 229-7142. You can also visit our Size Guide on the website for a visual comparison.

Yes. Storage Junction was purpose-built to accommodate large recreational vehicles. Our indoor RV storage units feature overhead doors up to 14 feet tall and wide concrete drive aisles to make maneuvering easy. We can accommodate Class A and Class C motorhomes, fifth-wheel trailers, toy haulers, travel trailers, and other large recreational vehicles. Many of our RV units also include electrical outlets to keep your batteries maintained between trips.

To determine the right space for your RV, boat, or trailer, you need the total length of the vehicle including its hitch, tongue, spare tire, motor, and any rear-mounted accessories. For example, if your boat is 22 feet long but the trailer with the tongue measures 28 feet, you'll need at least a 28- to 30-foot space. Storage Junction offers units with doors up to 14 feet tall, accommodating Class A and Class C motorhomes, fifth wheels, pontoon boats on trailers, and most standard campers.

Yes- we offer both enclosed drive-up and climate controlled car storage, ideal for everyday vehicles, collector cars, and seasonal storage.

A drive-up storage unit allows you to pull your car, truck, or moving vehicle directly to the door of your unit — no stairs, elevators, or long hallways required. This makes loading and unloading significantly faster and easier. At Storage Junction, our drive aisles are paved in concrete and range from 30 to 55 feet wide, giving you plenty of room to maneuver even with a full-size moving truck or trailer.

You can reserve or move into a storage unit in three ways: (1) Online — visit storagejunction.com, select a unit under 'Unit Prices,' and complete your move-in digitally in just a few minutes. This option works best on a computer or tablet. (2) By phone or text — call or text (855) 229-7142 and a local Storage Junction manager will walk you through available units and help you get started.

We strongly recommend keeping your stored belongings insured. Many homeowner's and renter's insurance policies automatically extend coverage to off-site storage — check your policy or call your insurance agent to confirm. If you don't have existing coverage or would like a separate policy, Storage Junction offers basic storage insurance starting at just $10 per month with no deductible. You can add this protection when you complete your move-in online or over the phone.

No long-term commitment is required. Storage Junction rents on a simple month-to-month basis. You can move in for as little as one month, stay as long as you need, and move out at any time with proper notice. There are no cancellation fees and no penalties for ending your rental.

Yes, many units at Storage Junction include available electrical outlets. This is particularly valuable for tenants storing vehicles, boats, RVs, and equipment — the outlet allows you to connect a battery tender or trickle charger to keep batteries in good condition during long-term storage. If electrical access is important to you, let our team know when you're selecting a unit and we'll make sure to match you with one that has power available.

You can pay your storage bill online through the Storage Junction website, by phone, or in person. Accepted payment methods include credit card, debit card, personal check, ACH bank transfer, and Zelle. Setting up autopay through your online tenant account is easy and ensures you're never charged a late fee. Online account access is available 24/7 at storagejunction.com

Our local team is here to help. Call or text us at (855) 229-7142 from 8:00 AM to 10:00 PM, seven days a week. You can also reach us through the Contact page at storagejunction.com. When you call, you'll reach a Storage Junction team member — not an outsourced call center.